Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Types of Information
- Amazon SP-API Data: Order information, inventory levels, payment data, and shipping details as authorized through your Amazon Seller Central account
- Account Information: Business name, contact details, and authentication credentials
- Usage Data: Application usage patterns, feature utilization, and performance metrics
- Technical Data: IP addresses, browser information, and system logs for security and troubleshooting
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:
- Process and fulfill Amazon orders through our automation platform
- Generate analytics and reports for your business operations
- Provide customer support and technical assistance
- Improve our service quality and develop new features
- Ensure compliance with Amazon's policies and legal requirements
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Amazon: As required for SP-API integration and order processing
- Shipping Carriers: Only shipping-related data necessary for package delivery
- Service Providers: Trusted partners who assist in providing our services under strict confidentiality agreements
- Legal Requirements: When required by law or to protect our legal rights
Data Security
We implement appropriate security measures to protect your personal information:
- All data is encrypted in transit using TLS 1.3 and at rest using AES-256
- Role-based access controls with least-privilege principles
- Secure AWS cloud infrastructure with regular security audits
- 24/7 security monitoring and incident response procedures
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Active Data: Retained while your account is active and for legitimate business purposes
- Order Data: Retained for 7 years for tax and accounting compliance
- Usage Logs: Retained for 90 days for security and troubleshooting
- Account Deletion: Upon request, we will delete your data within 30 days, except where retention is required by law
Your Rights
You have certain rights regarding your personal information:
- Access and review your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Data portability and export
- Withdraw consent at any time
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If we make material changes to this policy, we will provide additional notice, such as via email or through a prominent notice on our website.